Please take a few moments to read through our common FAQ's. If your questions are not answered here, feel free to write out to our friendly customer support team at support@BoostBras.com.
WHAT IS YOUR ORDER PROCESS?
Our order process is clean and simple. Upon completing your payment details during the checkout process, you should shortly receive a confirmation notice at the provided email address. A shipping confirmation email should follow after 1-2 business days after your order is placed. Feel free write to our friendly customer service team by emailing support@BoostBras.com if further assistance is required at any point.
HOW DO I CANCEL MY ORDER?
Please let us know as soon as possible if you have had a change of mind so we can accommodate your request. In this situation you should email us at support@BoostBras.comwith your details and then leave the rest to us.
MY ORDER HASN’T ARRIVED ON TIME, WHAT DO I DO?
If your order has not arrived in the specified delivery time, sometimes orders are delayed due to customs hold ups and 3rd-party delays. Please also reach out to our customer service team at firstname.lastname@example.org and we will provide you with an update.
WHAT IS YOUR RETURN POLICY?
We want you to be totally satisfied with your purchase, and if there are any issues with your purchase we'd be happy to help fix the problem. If a mistake was made by us, you can return the product for a refund or exchange, but we may refuse or delay returns if fraud or abuse is suspected.
If you are unsatisfied with your purchase, please reach out to support@BoostBras.com for further assistance. Please note that all items must be in their original condition without signs of damage. Items sent back with any scratches or other signs of damage, will not be accepted for exchange. Clearance and sale items may have restrictions on returns.
HOW LONG WILL IT TAKE FOR MY (U.S) ORDER TO GET TO ME?
We make every effort to get your order to you as fast as possible. Typically shipping within the USA can take up too 12-20 business days to arrive.
HOW LONG WILL IT TAKE MY INTERNATIONAL ORDER TO GET TO ME?
Free shipping internationally can take around 7 - 20 business days to arrive. Please be patient with international orders as they will inevitably take longer to get to you, allow 15 – 25 days before you inform our customer service team of a missing order.
DO I HAVE TO PAY CUSTOMS AND/OR IMPORT TAXES?
We cannot be held responsible for any custom charges made in your country. It is advisable to check the pricing guide at your local customs department if you think you may have to pay an additional fee.